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In order to make sure you receive your
order in perfect condition, a lot of effort must go into custom
packaging and shipping. Our shipping rates of 20% include cost of
parcel, custom packaging materials, and extensive labor on framed
pieces. Embellishment and portrait fees are excluded from this
calculation.
For Standard Delivery, we usually ship
via ground service unless you indicate otherwise. Express Shipping
is also available. Express Shipping will expedite your shipping time,
but may not affect the time needed to craft your order.
International Orders
We'll ship your order to a number of non-U.S.
destinations — just order normally and select your country when you
enter your shipping address. If your country is not available for
automated order processing, you will be prompted to call for a custom
quote. +1 (541) 944-2732
International Delivery Times International
orders usually arrive within 5-10 business days, regardless of the
service selected.
Taxes, Duties, and Tariffs Customer
assumes responsibility for all taxes, duties and tariffs imposed by the
destination country.
Alternative Shipping Methods If you wish
to use a shipping method not available through our site, please call us
at: +1 (541) 944-2732
Prices and Shipping Charges All prices
are calculated in United States Dollars (USD).
Glass Our
standard products include high-quality acrylic glazing — this is
available to domestic and international customers. We cannot ship glass
overseas due to breakage concerns.
Returns,
Lost or Damaged Items
Just call or e-mail us to correct the
situation. No returns, exchanges or claims will be honored more than 45
days beyond invoice date.
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